Cosmo Casino Terms
Welcome to Cosmo. These Terms and Conditions govern your use of our site and services, and by registering an account with us you confirm that you have read, understood and accepted them in full. At Cosmo Casino, we operate under a licence issued by the Kahnawake Gaming Commission, and our English-language terms form the basis for any translated version; where a conflict arises, the English text takes priority.
Who We Are
Cosmo is operated by Rock Swift Group Limited, registered at 4th Floor, Water's Edge Building, Meridian Plaza, Road Town, Tortola, VG 1110, British Virgin Islands. We hold a licence from the Kahnawake Gaming Commission, licence No. 00884. Our random number generators are independently reviewed, and payout percentages are published by independent auditors. If you have a complaint we cannot resolve, we direct you to eCOGRA as our alternative dispute resolution provider, whose decision is final, or you may contact the Kahnawake Gaming Commission directly at [email protected] within 6 months of the issue arising.
Eligibility and Account Registration
To play at Cosmo Casino, you must be at least 19 years of age and legally permitted to gamble online in your jurisdiction. We place responsibility for the legality of online gambling on you, the player, based on your country of residence or location. We allow one account per player, and where we identify more than one account linked to the same person, we may suspend the accounts and confiscate any associated winnings. Promotions offered by Cosmo are claimable only once per device, person, household, family, physical address, e-mail address, financial account, IP address, or shared network such as a library, workplace, university or school. Transferring funds between player accounts is strictly prohibited under our rules.
If you search for cosmo casino login or cosmo login details, you will find that access to your account is straightforward through our site, and biometric login is supported where your device allows it. We require that you register only your own biometric data, which is stored locally on your device, and the CVC code for your payment card may be stored on your device at your own responsibility.
Deposits and Withdrawals
We accept major credit and debit cards, bank transfer services, prepaid vouchers, e-wallets, Interac processed by PayDirect Billing Solutions Inc., and distributed-ledger payment methods. Our minimum deposit is 10 on your first deposit and 10 on every deposit thereafter. We charge no deposit fees ourselves, though your bank or payment provider may apply its own charges.
When it comes to withdrawals, our minimums and processing times vary by method. Direct bank transfer, wire and SWIFT withdrawals require a minimum of 300 and take 6 to 10 working days, with a fee of 50 USD / 35 EUR / 30 GBP below 3,000 units, rising to 100 USD / 70 EUR / 60 GBP at or above that threshold. CAD EFT and eCheck withdrawals, available to Canada only, have a minimum of 50, no fee, and complete in 2 to 3 working days. Visa and Mastercard withdrawals require a minimum of 50, carry no fee, and take 3 working days. E-wallet withdrawals, including Skrill, require a minimum of 50, carry no fee, and take 1 to 3 working days. All withdrawn funds are held pending for 48 hours and then processed on the following business day; you may reverse a withdrawal in part or in full until it is processed, and any reversal remains your own responsibility.
We may require verification before releasing your funds, including proof of ownership of the financial accounts used, a copy of valid photo ID, and proof of residence no older than 3 months. A first withdrawal through a method you have not used before may take 5 to 7 working days for additional checks. We reserve the right to request documents certified by a registered notary or professional, and we reject documents that are incomplete, obstructed or show signs of tampering.
Welcome Bonus and Wagering Requirements
Our welcome offer gives you 150 chances to become a millionaire for a deposit of 10. On your first deposit of at least 10, we credit your account with 150 free spins on Mega Money Wheel at 0.10 per spin; winnings from these spins are credited as bonus funds rather than cash, though a top-prize win can be converted to cash through our Support team. On your second deposit, we match 100% up to 250. Both the first and second deposit bonuses carry a 200x wagering requirement before the bonus balance converts to cash, and wagering begins once all bonus money has been credited to your account.
Slots contribute 100% toward wagering, while table games, parlour games, other game types and all live casino games contribute 2%, and doubling up contributes 0%. We treat single bets of 25% or more of the credited bonus value, placed before play-through is met, as irregular play, which can result in withheld withdrawals or confiscated winnings. You must claim the welcome offer by depositing within 7 days of registering, and we forfeit unused promotional bonuses more than 60 days after registration. Withdrawing cash while first or second deposit bonus funds remain outstanding forfeits the remaining bonus balance. From your third deposit onward, our bonuses carry a reduced 30x wagering requirement.
Other Promotions and Loyalty Rewards
If you are searching for cosmo casino rewards or cosmo casino rewards login, we run our loyalty programme, Casino Rewards, across the wider Casino Rewards network, and we enrol all players who wager money automatically. We offer 6 status levels, with Silver Status gating access to our exclusive Casino Rewards VIP Slot. Every 100 points earns you 1 in chips, redeemable once you reach 1,000 points, with credits appearing within approximately 5 minutes. We award extra points through monthly promotions, and you can view your points balance in the Casino Rewards tab of our client or in the Promotions section on mobile.
We exclude All Aces Video Poker and Flippin' Awesome Shields of Asgard from wagering contribution and loyalty point earning entirely. We consider the following as irregular play across all our promotions: large single bets relative to the bonus balance, use of the double-up feature to inflate bet values, even-money bets on Sic Bo, Craps and Roulette, starting a game feature after the bonus balance reaches zero, withdrawing deposited funds before the associated bonus is redeemed, using autoplay to meet wagering requirements, and any deliberate minimum-risk or hedge betting strategy. We exclude employees, officers, directors, agents, licensees, licensors, service providers and their direct families from eligibility for our promotions.
Withdrawal Limits
We apply per-transaction, daily, weekly and monthly withdrawal limits that vary by country and payment method. A weekly cap of 4,000 applies to players whose winnings are substantially greater than their total purchases across all Casino Rewards partner casinos, and we may raise or lower this cap at our discretion. Depending on the method used, we may restrict you to receiving a portion of your winnings paid daily over successive weekdays until the full balance has been paid. Dormant-account balances may be removed by us within up to 60 days, with bonus funds forfeited, though cash remains returnable on request after verification.
Games and Providers
We offer over 1,000 casino games, including slots, Blackjack, Roulette, Video Poker and Progressive Jackpots, featuring titles from Pragmatic Play and Games Global. If you have searched for cosmo casino games or cosmo casino download, our platform is accessible through a downloadable Windows client or desktop and mobile browser, with no native iOS or Android app currently offered. Our progressive jackpot lobby includes Mega Vault Millionaire, Mega Moolah, Atlantean Treasures Mega Moolah, Immortal Romance Mega Moolah and other named progressives, none of which are excluded from bonus wagering.
Responsible Gambling and Support
We are committed to responsible gaming and bar play below the legal gambling age in your jurisdiction; accounts belonging to underage players are terminated by us, with winnings forfeited to the Kahnawake Gaming Commission. If you have questions about cosmo casino withdrawal processes or need general assistance, our Customer Support team is available 24/7 via live chat and e-mail at [email protected], with [email protected] available for alternative deposit solutions; we target replies within 48 hours. We protect your transactions using 128-bit encryption, and disputes are first handled by our Casino Support Centre before escalation to eCOGRA or the Kahnawake Gaming Commission.
Changes to These Terms
We may amend these Terms and Conditions from time to time, and the version published on our site at any given time governs your use of our services. We encourage you to review this page periodically to stay informed of any changes we make.