Cosmo Cookies Policy

At Cosmo, we use cookies and similar tracking technologies to make Cosmo Casino.com work properly, to keep your account secure, and to understand how players use our games and promotions. This Cookies Policy explains what cookies are, which categories we place on your device, how long we retain them, and how you can manage or withdraw your consent. By continuing to browse our site or by playing at Cosmo Casino, you agree to our use of cookies as described below, unless you adjust your browser or device settings to refuse them.

What Are Cookies

Cookies are small text files that a website stores on your computer, tablet or mobile phone when you visit it. They allow a site to recognise your device on return visits, remember your preferences, and collect information about how pages are used. Some cookies are set directly by us, while others are placed by third parties who provide services on our behalf, such as payment processing, analytics or security verification.

Session and Persistent Cookies

Session cookies are temporary and are deleted automatically once you close your browser. We rely on these to keep you logged in while you navigate between the lobby, the cashier and our games. Persistent cookies remain on your device for a set period, or until you delete them manually, and we use these to remember your language preference, your login details for a faster return to Cosmo, and certain settings you have chosen.

Why We Use Cookies at Cosmo

We rely on cookies for several purposes connected to the operation, security and improvement of our services. Here at Cosmo, we use this technology responsibly and only for purposes described in this policy or in our separate Privacy Policy.

We use essential cookies to let you log in securely and to maintain your session while you play at Cosmo Casino.com.
We use cookies to remember your preferences, including display settings and previously viewed sections such as cosmo casino games or the promotions tab.
We use analytics cookies to understand how visitors reach us, including those searching for cosmo casino online, cosmo casino login or cosmo casino rewards, so that we can improve navigation and page performance.
We use security cookies to detect fraud, prevent multiple-account creation and protect the integrity of our Casino Rewards loyalty programme.
We use cookies from payment partners, including those supporting Interac processing, to confirm your deposit or withdrawal request was submitted correctly.
We use cookies to measure the performance of our bonus offers, such as the welcome bonus, and to ensure wagering requirements are tracked accurately against your account.

Categories of Cookies We Place

Strictly Necessary Cookies

These cookies are essential for our website and client software to function. Without them, you would not be able to log in, deposit funds, or access your account. Our strictly necessary cookies cannot be switched off in our systems, as they are set in response to actions you take, such as logging in or submitting a withdrawal request.

Performance and Analytics Cookies

We use these cookies to collect information about how you use our site, including which pages you visit most often, whether you search for terms like cosmo casino mobile or cosmo login, and whether you encounter any errors. All information collected is aggregated and used to help us improve how Cosmo Casino.com works.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred display options or whether you used biometric login on a supported device, and to provide enhanced, more personal features. The information these cookies collect may be anonymised and cannot track your browsing activity on other websites.

Targeting and Advertising Cookies

We and our marketing partners may use these cookies to build a profile of your interests and show you relevant promotions, including reload bonuses and free spins offers. These cookies remember that you have visited our site and share this information with other organisations, such as advertisers, so that advertising is more relevant to you across the web.

Third-Party Cookies

Our site includes cookies placed by third parties who deliver services on our behalf, including payment processors supporting deposits and withdrawals, and analytics providers who help us understand site traffic. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie and privacy policies for further detail.

How Long Cookies Remain Active

The duration a cookie remains on your device depends on its category. Session cookies expire automatically once you close your browser or client. Persistent cookies may remain active for a period ranging from a few days to several months, depending on their purpose, after which they are refreshed if you continue visiting Cosmo Casino or are deleted if they expire.

Managing Your Cookie Preferences

You can control and manage cookies in several ways. Most browsers allow you to see what cookies are stored on your device and to delete them individually, block cookies from particular sites, or block all cookies from being set. Please note that if you choose to block or delete cookies entirely, certain features of Cosmo Casino.com, including the ability to log in or access cosmo casino rewards login, may stop working correctly.

You can adjust your browser settings to accept, reject or delete cookies at any time.
You can use private or incognito browsing modes to limit the cookies stored during a session.
You can clear your cookie history periodically through your browser settings or device management tools.
If you use our downloadable Windows client, you may need to clear locally stored data through your operating system rather than a browser.

Cookies and Our Downloadable Client

We provide a downloadable Windows client in addition to our desktop browser and mobile web versions. While cookies are primarily a browser-based technology, our client and mobile web experience may use similar local storage techniques to remember your login status, display preferences and session data. The principles described in this policy apply equally to this locally stored information.

Cookies, Security and Your Account

We take the protection of your account seriously. Cookies play a part in our fraud prevention measures, helping us confirm that promotions such as our welcome bonus are claimed only once per device, person, household or shared network, consistent with our Terms and Conditions. If we detect unusual cookie activity suggesting multiple accounts or proxy use, we reserve the right to investigate in line with our promotional rules, which may affect your bonus eligibility or account status.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our own practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of Cosmo Casino.com after any update constitutes your acceptance of the revised policy.

Contacting Us

If you have questions about how we use cookies, or if you would like further information about our data practices, please contact our support team through live chat, available 24/7, or by email at [email protected]. For questions specifically about alternative deposit solutions, you may also reach us at [email protected]. We aim to reply to all enquiries within 48 hours.