About Cosmo Casino

Our Story

Our Terms and Conditions were last refreshed on 08.04.2025, and our sign-up bonus page still carries a date stamp from 2017 - a small detail, but one that reflects our long history. Our FAQ puts it plainly: we've been operating for over a decade. In that time, Cosmo Casino has grown into part of the wider Casino Rewards family, a network of sister casinos that share the same loyalty programme. At Cosmo Casino, we've built our reputation on consistency rather than flash - the same banking options, the same support team, and the same game providers that our players have come to trust.

We're operated by Rock Swift Group Limited, registered at the Water's Edge Building in Road Town, Tortola, British Virgin Islands. Our licence is issued by the Kahnawake Gaming Commission under licence number 00884, and we're listed in the Kahnawake permit-holders register alongside our sister site. If a dispute ever can't be resolved through our Casino Support Centre, it moves to eCOGRA, an independent alternative dispute resolution body whose decision is final, or you can contact the Kahnawake Gaming Commission directly. We also have our random number generators independently reviewed, with payout percentages published by third-party auditors - because we believe fairness should be verifiable, not just promised.

Who We Welcome

Our Cosmo Casino platform is designed primarily with Canadian players in mind. You'll find a dedicated Interac deposits section, CAD EFT and eCheck options marked Canada only, and a minimum age requirement of 19. That said, we don't publish a list of restricted countries or a separate bonus-exclusion list - responsibility for checking the legality of online gambling in your own jurisdiction rests with you as the player. Our withdrawal fee schedule is published in USD, EUR and GBP, giving players outside Canada a clear picture of costs too.

At Cosmo, we run a single English storefront with no language or country selector. The English version of our terms is the master version, and it takes priority if any translated version ever conflicts with it.

Our Game Selection

We're proud of our library - our homepage and games page both state over 1,000 casino games, while our slots page itself references more than 550 pokies in its body text. We don't publish an exact live counter, but the variety speaks for itself. Our Cosmo Casino lobby is organised around a few core categories:

• Slots - classic 5-reel games, progressive jackpots, movie-franchise titles, and two exclusive in-house slots including Immortal Romance and Thunderstruck II
• Blackjack - over 40 variants, including Classic Blackjack Gold and Gold Series Atlantic City Blackjack
• Roulette - both American and European wheels
• Video Poker - Jacks or Better, Aces and Faces, Deuces Wild, plus multi-hand and Power Poker variants
• Progressive Jackpots - a dedicated lobby section featuring Mega Vault Millionaire (our brand-exclusive jackpot), Mega Moolah, Treasure Nile, Cash Splash, and several Casino Rewards-branded jackpots

Our live casino games sit alongside these, though we don't publish specific table types or game show titles. In our footer, we credit Pragmatic Play and Games Global as providers to our Cosmo Casino library - we don't maintain a full public providers page, but these are the names behind many of our titles.

You can access everything through our downloadable Windows client (compatible with Windows 7, 8.1 and 10), through your desktop browser, or on mobile web. We don't currently offer a native iOS or Android app, but our mobile site is built to work smoothly from any device's browser.

Our Welcome Offer

New players joining Cosmo Casino can claim what we call 150 chances to become a millionaire. Make your first deposit of at least 10, and we credit your account with 150 free spins on Mega Money Wheel at 0.10 per spin. Wins from these spins arrive as bonus funds rather than cash - though if you land the top prize, our support team can convert that specific win to cash. On your second deposit, we match 100% up to 250. For full details on our current offers, see our Cosmo bonus page.

Both deposit bonuses carry a 200x wagering requirement before the balance converts to cash, and wagering begins as soon as the bonus money is credited. Slots count 100% toward this requirement; table games, video poker, and live casino games count just 2%; and doubling up contributes nothing. From your third deposit onward, our wagering requirement drops to 30x across ongoing promotions, reload bonuses, and free spin offers. We ask that you claim the welcome offer by depositing within 7 days of registering, and any unused promotional bonus is forfeited 60 days after registration.

A Few Important Rules

To keep things fair for everyone at Cosmo Casino, we treat certain behaviours as irregular play, which can lead to withheld withdrawals or confiscated winnings. These include single bets worth 25% or more of your bonus balance, even-money bets on Sic Bo, Craps, or Roulette, using autoplay to meet wagering, and multiple-account strategies. We also ask that you avoid withdrawing deposited funds before your linked bonus is redeemed, since this forfeits the remaining bonus balance.

Banking at Cosmo

We've tried to keep our banking straightforward. Our minimum deposit is 10 on your first deposit and every deposit after that. We charge no deposit fees ourselves, though your bank or payment provider might. Here's how our main withdrawal methods compare:

Our deposit methods at Cosmo Casino include major credit and debit cards, bank transfers, prepaid vouchers, e-wallets, Interac (processed through PayDirect Billing Solutions Inc.), and distributed-ledger payment methods. Withdrawn funds are held pending for 48 hours before we process them, and your first withdrawal through any new method may take 5-7 working days while we run additional checks. We'll ask for proof of ownership of your payment account, valid photo ID, and proof of residence no older than 3 months - standard verification that protects both you and us.

Our Loyalty Programme

Every player who wagers real money at Cosmo is automatically enrolled in Casino Rewards, our loyalty scheme shared across our network of sister casinos. We offer 6 status levels, and every 100 points you earn converts to 1 in chips, with a minimum redemption of 1,000 points. Credits typically appear in your account within 5 minutes. Reach Silver Status or above, and you'll unlock our Casino Rewards VIP Slot, an exclusive title reserved for our higher-tier players, along with bigger bonuses, priority support, birthday gifts, and your own personal VIP host.

Our Support Team

We're here around the clock. Our Cosmo Casino support team is available 24/7 through live chat, email, and phone, and all transactions on our site are protected with 128-bit encryption.

• Live Chat: available 24/7 on our site
• Email: [email protected] for general queries and deposits
• Email: [email protected] for alternative deposit solutions
• Replies targeted within 48 hours

If you ever have a dispute we can't resolve directly, we'll refer it to eCOGRA, our independent alternative dispute resolution partner, or you can contact the Kahnawake Gaming Commission yourself at [email protected] within 6 months of the issue arising.